FAQ'S SHIPPING & HANDLING

I PLACED AN ORDER BUT DID NOT RECEIVE A CONFIRMATION. WHAT DO I DO?

One of the most common reasons why you may have not received a confirmation email is that you entered your email address incorrectly with us. Please contact us and let us know so we can change the incorrect email address for you and send out another confirmation message.

 

 

HOW LONG BEFORE MY PACKAGE SHIPS?

Please visit the product page for estimates on when your item will be ready to ship. There may be a production time before shipment so even if you've selected priority or express mail as the delivery method there will still be a production time before the item goes out to you. The estimated days til delivery will then be effective after the item has shipped.

 

HOW DO I TRACK MY PACKAGE?

Every order will receive a tracking number via email once the item ships out. You can also sign up for SMS notifications in the confirmation email which will send shipping updates directly to your phone through text. If you did not receive a shipping confirmation, please contact us so we can resend the info. Please wait a few days for the tracking number to be updated to this email.

 

DO YOU ACCEPT RETURNS OR EXCHANGES?

NO REFUNDS, RETURNS OR EXCHANGES AT THIS TIME